GENERAL CONDITIONS OF CONTRACTING AND USE OF THE LOCKERS OF “GOOD LOCK!

OBJECT

The present general conditions regulate the contracting of the lockers “GOOD LOCK!” (owned by Carlos Manuel Beca Loscertales with address at Calle Santas Patronas, 14, bajo derecha, 41001, Sevilla) through the website “www.goodlock24.com” as well as its use. Also, these conditions govern the contractual relationship between Carlos Manuel Beca Loscertales (owner of the locker “GOOD LOCK!”) and the user who hires the locker service “GOOD LOCK!

By leaving your luggage in the facilities of “GOOD LOCK!” you accept its “Terms and Conditions of Service”.

DESCRIPTION OF THE SERVICE

“GOOD LOCK!” offers its users the possibility of renting its lockers on a daily basis (from 00:00 am to 23:59 am the following day). If the rental starts after 00:00 h. it will end at 23:59 h. The maximum rental period for the lockers is 365 calendar days.

The dimensions of the lockers are:

BOOTH M (interior measurements) 293 mm high x 575 mm deep x 436 mm wide.

LOCKER L (interior dimensions) 592 mm high x 575 mm deep x 436 mm wide.

RACK XL (interior dimensions) 856 mm high x 575 mm deep x 436 mm wide.

The maximum weight allowed per locker is 40 KG.

Through the web page www.goodlock24.com the user will be able to know the availability of lockers for the desired dates and make an online reservation.

Within the limits established in this document (see Section: User Obligations. Limits on the use of the lockers), a User may place as many items as he/she wishes inside the rented locker(s).

The locker rental service shall be accessible 24 hours a day, 7 days a week, 365 days a year.

The user will be able to access his/her locker/s as many times as he/she wishes during the rental period or until the final removal of his/her luggage.

The price per locker shall be the price indicated on the website at the time of rental.

The prices shown on the website include VAT.

The lockers offered through “GOOD LOCK!” are fully automatic. The user can make the reservation through our website www.goodlock24.com, specifying, in addition to your personal data, the number of lockers you want to rent, as well as their size and the reservation period.

In case of blockage or any other type of incident in the use of the lockers, the user will have at his disposal the assistance service of “GOOD LOCK!” which can be used by calling the telephone number +34 630 99 00 98 or by writing to the following address: info@goodlock24.com

ACCESS AND RESERVATION

In order to hire the “GOOD LOCK!” lockers, the following requirements are essential:

1º To have reached or be older than 16 years old.

2º Complete accurately and truthfully the fields indicated on the form in the BOOKING section of the website (in particular: name and surname, telephone number, email, date of commencement of the booking, number of days of rental, number of lockers to be rented, indicating the size and the data necessary to complete the payment, according to the chosen payment method).

3º Accept these general conditions of service contracting and use of the lockers.

4º Accept the “GOOD LOCK!” privacy policy.

Upon completion of the hiring process, the user will receive by email confirmation of your reservation. This confirmation will indicate to the user the number/s of locker/s assigned, the day/s reserved, as well as the access code/s to the locker/s. The email and/or reservation receipt that “GOOD LOCK!” sends with the reservation constitutes the reservation.

The user may modify or cancel your reservation as long as such modification or cancellation is made at least 48 hours before the date on which the booked service begins, for this you must contact us by sending an email to info@goodlock24.com

Cancellation fee: 0,50 €.

The locker rental contract can be formalized in Spanish, English and French, with identical legal effects.

The customer will have technical means at his disposal to identify and correct errors in the entry of personal data.

“GOOD LOCK!” will archive the electronic document in which the contract is formalized and it will not be accessible.

USER OBLIGATIONS. LIMITS ON THE USE OF THE LOCKERS

The user, by hiring the locker rental services “GOOD LOCK!” is obliged, in particular and without limitation:

To use the locker/s reserved for the sole purpose of depositing goods owned by him/her, which he/she needs to store temporarily.

To ensure that, at the end of the service, has not been any personal property of the user in the locker room of “GOOD LOCK!”, leave the lockers in the same condition in which he found them, and to notify “GOOD LOCK!” through info@goodlock24.com any incident that the user detects during the use of the lockers or their status.

To prepare the contents of your luggage and pack it in a safe way to be protected against the ordinary risks of the use of the lockers by the user.

To leave their luggage locked (codes, locks, etc.) and identified (a label with the user’s name and contact telephone number).

Not to cause damage to any other luggage stored with us due to the contents of your luggage.

To use the lockers diligently and to ensure that the lockers are properly locked when the user leaves the premises (after depositing or retrieving his/her luggage).

To verify the size and weight of their luggage before making a reservation on the site. No claim or refund request will be accepted in case the luggage exceeds the dimensions of our lockers and / or 40 kg in weight.

Not to overload the lockers to ensure that the luggage fits comfortably within the defined dimensions of the chosen locker/s, so that the locker door closes easily and without any force.

Not to use the lockers for illegal or unauthorized purposes. In particular, the user undertakes not to store objects whose possession or trafficking is illegal (such as: stolen objects, drugs, pornographic material or, in any way, degrading to human beings, etc.).

Not to deposit any property whose possession requires a license without such license or authorization (such as, for example, firearms).

Not to deposit animals or any type of living being in the lockers.

Not to deposit food/food in the lockers, unless it is packaged food/food that cannot spill, stain the lockers, or produce odors of any kind in the “GOOD LOCK!” premises.

To not provide your security code to any third party, being fully responsible for the breach of this obligation and its consequences.

Not to use the lockers to deposit goods to be collected by a third party. The lockers must not be used as a means of trafficking goods between parties. Such use is not authorized by GOOD LOCK!

To access the premises and remain in it only for the purpose of accessing the / s locker / s rented / s and only to carry out some specific action in relation to the deposited packages. The user shall not remain in the premises longer than strictly necessary.

Not to eat, drink or smoke inside the premises.

To remove the luggage deposited in the rented locker/s before the end of the rental period.

Not to include in the lockers money, jewelry, technological items (tablets, computers, televisions, etc.) or goods of special value, being the sole and exclusive responsibility of the user’s decision to use the rented locker/s to store this type of goods of special value.

Not to leave any identity card or other documents required for travel in the locker/s. The user acknowledges having taken all necessary precautions and measures to ensure that he/she has not left any document required for travel in the locker(s). Failing this, “GOOD LOCK!” will not be liable in any case for negligence on the part of the user.

CONSEQUENCES AND LIABILITY OF THE USER IN CASE OF NON-COMPLIANCE WITH ITS OBLIGATIONS

The user will have to indemnify “GOOD LOCK!” for damages resulting from breach of obligations under this contract. If the user does not empty the contracted locker/s on or before the expiration date of the contract, “GOOD LOCK!” will be authorized to access the locker/s to remove the luggage stored, in order to release the locker/s and allow them to be used by other users of “GOOD LOCK!”. In these circumstances, “GOOD LOCK!” will temporarily store the luggage and will attempt to contact the user who has not complied with the term of the contracted rental period to arrange the return of the luggage to its owner (the cost of which will be borne 100% by the user). After seven days without being able to contact the user or without the user has not contacted “GOOD LOCK!” and has not collected the luggage, it will be understood for all purposes that the objects have been abandoned by the user. In these circumstances, “GOOD LOCK!” will cease to keep the abandoned items, disposing of them in the manner it deems appropriate or convenient, depending on the type of abandoned items. An amount equivalent to the price of the unpaid locker/s will be charged for each day that passes, from the expiration of the rental without the user having removed the locker/s, until the luggage is delivered or collected by the user. A penalty of 50 € will also be charged to be paid by the user to “GOOD LOCK!”, regardless of the right of “GOOD LOCK!” to claim damages. Unless the user personally collects the luggage, “GOOD LOCK!” will manage the shipment of the same after payment by the user of the penalty of 50 € and shipping service to “GOOD LOCK! It is understood that the delivery of the luggage has taken place from the moment “GOOD LOCK!” transfers the luggage to the carrier. “GOOD LOCK!” will not assume any responsibility for the transportation of the luggage. The return will be made once “GOOD LOCK!” has received from the user the payment for the charges incurred by the delivery of the goods, which will depend on the weight of the luggage, the shipping destination, the carrier, etc.. If seven calendar days have elapsed since “GOOD LOCK!” notifies the user in writing of the amount to be paid and the user has not made this payment, it will be understood that the luggage has been abandoned by the user for all purposes and “GOOD LOCK!” will proceed on the terms specified above for abandoned property.

 

RATES AND TERMS OF PAYMENT 

For the service of automatic lockers, the user will be charged with your credit card or payment system used at the time of booking online. The user waives all rights to dispute invoices issued by “GOOD LOCK!” if the user does not dispute such invoices in writing within seven days from the date of the invoices. The applicable rates for the storage service are available on the website www.goodlock24.com. The user agrees to pay “GOOD LOCK!” the agreed amount within the deadlines set and governed by these conditions. Such amounts must be paid in the currency shown on the invoice or otherwise in the local currency, but must be calculated according to the exchange rate provided by “GOOD LOCK!”. Late payments may result in the application of default interest.

RIGHT OF INSPECTION

User acknowledges and agrees that “GOOD LOCK!” and/or any governmental authority have the right to open lockers to inspect baggage at any time for security reasons. “GOOD LOCK!” reserves the right to remove any object that does not comply with the rules of use of the lockers and that is a prohibited object. Under these circumstances, “GOOD LOCK!” will be authorized to call and inform the police, as well as to remove the prohibited objects. The user will be responsible for the objects introduced in the lockers. In any case, the removal of prohibited items will result in a penalty of 100 €, this penalty will not exclude the non-compliant user from the obligation to compensate “GOOD LOCK!” for damages caused.

DAMAGE CAUSED TO THE LOCKERS BY THE USER

The user will be responsible for any damage or deterioration that may be caused to the lockers by their improper use. In these circumstances, the user shall compensate “GOOD LOCK!” for the physical damage caused to the lockers and for the loss of earnings. In particular and without limitation, the user causing the damage must pay “GOOD LOCK!” a fine per day rental for each day that the locker/s cannot be used, as well as the cost of repair or replacement, which is quantified in the case of replacement at 2,000 € regardless of the damage caused.

PAYMENT OF FINES

The user expressly agrees that “GOOD LOCK!” will charge the user the penalties detailed in this section using the same means of payment used by the user when contracting the service, or by bank transfer to the account indicated by “GOOD LOCK!” if the user requires it.

OBLIGATIONS OF “GOOD LOCK!

“GOOD LOCK!” is obliged to keep the locker service active and to make available to the user, during the contracted time, the locker/s that the user has contracted in good state of use.

Also, “GOOD LOCK!” is obliged to resolve any incident that may arise in the use of the lockers as soon as possible.

LIMIT OF LIABILITY OF “GOOD LOCK!

“GOOD LOCK!” offers a locker space rental service, not being responsible for the custody of the packages. The user is solely responsible for the goods included in the rented locker(s).

The liability of “GOOD LOCK!” for the risks of loss or damage to your luggage during the period of storage in its facilities and specifically attributable to the sole responsibility of “GOOD LOCK!” or its employees, shall be governed by article no. 1768 and no. 1770 of the Civil Code. “GOOD LOCK!” shall not be liable in any way in relation to damages duly ascertained, which can be considered as a direct and foreseeable or indirect consequence of delay and / or failure to collect.

“GOOD LOCK!” shall therefore not be liable for loss of trains, flights, or for any other loss. or damages, regardless of indirect, incidental, special or consequential damages to be determined, including, but not limited to, cases of termination of contract, negligence, willful misconduct or default. “GOOD LOCK! ” shall not be liable if it fails to perform any obligation to you as a result of circumstances beyond its control, such as (the following list is merely illustrative and not exhaustive): fire, flood, earthquake, cyclone, disease, fog, frost or snowfall; force majeure including (but not limited to) war, acts of terrorism, accidents, strikes, embargoes, local disputes or popular uprisings; national or local disturbances; latent defects or inherent defects in the contents of stored baggage; criminal acts of third parties such as arson; acts or omissions attributable to you or a third party whose work you will be responsible for; act or omission attributable to a public official; the contents of the shipment consisting of any article which is an article prohibited by law or under the provisions of this contract, even if storage has been accepted in error. The sole liability attributable to “GOOD LOCK!” in connection with services rendered shall be governed by these general terms and conditions of storage.

CLAIMS

In the event that the user considers that he has reason to file a complaint, he may do so by sending an e-mail to the following address info@goodlock24.com.

From “GOOD LOCK!” we will try to resolve the incident and seek a satisfactory solution for the parties as soon as possible.

If the user is not satisfied with the response of “GOOD LOCK!” has the option of filing a complaint form with the consumer authorities of the Junta de Andalucía. The corresponding form can be obtained through the following link:

https://ws231.juntadeandalucia.es/portalconsumo/

APPLICABLE LAW AND JURISDICTION

These General Conditions are governed by Spanish Law. The parties submit to Spanish jurisdiction to resolve any dispute arising in connection with this Contract.

CONTACT ADDRESSES

Should any user have any questions about these general conditions or any comments about the website www.goodlock24.com, please send us an e-mail to info@goodlock24.com.